Refund policy
Last Updated: July 2026
Thank you for choosing Nuskha Dadi. We strive to provide high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.
Premium Hardcover
Returns
We do not accept returns for the Premium Hardcover due to a change of mind, personal preference, or any reason unrelated to damage, defects, or an incorrect item received.
Please review the product description and details carefully before placing your order.
Damaged, Defective, or Incorrect Product
If you receive a product that is:
- Damaged during delivery
- Defective
- Incorrect
please contact us within 48 hours of receiving your order by emailing nuskhadadi@gmail.com.
To help us process your request, please include:
- Your order number
- A brief description of the issue
- Clear photographs of the product and its packaging
Our team will review your request and respond as soon as possible.
Replacement Policy
If your request is approved:
- You must return the original product to the address provided by our support team.
- The customer is responsible for the return shipping cost.
- Once we receive and inspect the returned product, we will dispatch a replacement copy at no additional charge.
Replacement requests may be declined if the product has been intentionally damaged, misused, or does not meet the conditions outlined above.
Digital eBook
Refund Policy
Due to the nature of digital products, all eBook purchases are final.
Once an eBook has been successfully delivered or made available for download, it is non-refundable and non-cancellable.
eBook Delivery Issues
If you do not receive your eBook or encounter any download-related issues, don't worry—we're here to help.
Please email nuskhadadi@gmail.com with either:
- Your payment confirmation, or
- Your order confirmation email.
After verifying your purchase, we will resend your eBook at no additional cost.
Order Cancellations
Hardcover Orders
Cancellation requests are accepted only before the order has been processed for shipping.
Once an order has been processed, packed, or handed over for shipment, it cannot be cancelled.
If you wish to cancel your order, please contact us immediately at nuskhadadi@gmail.com.
Digital eBook Orders
Since the Digital eBook is delivered instantly after purchase, cancellations are not possible once the order has been completed.
Refund Processing
If a refund is approved under exceptional circumstances, it will be processed to your original payment method within 5–7 business days after approval.
The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.
Non-Refundable Situations
Refunds or replacements will not be provided for:
- Change of mind after purchase
- Accidental purchases
- Incorrect product selection by the customer
- Failure to read the product description before purchasing
- Delays caused by incorrect or incomplete shipping information provided by the customer
- Minor colour variations due to differences in screen settings
- Successfully delivered digital products
Contact Us
If you have any questions regarding returns, replacements, refunds, or your order, please contact us at:
Email: nuskhadadi@gmail.com
We aim to respond to all customer inquiries as quickly as possible.
Our Commitment
At Nuskha Dadi, we are committed to delivering thoughtfully designed wellness resources and providing reliable customer support. If you experience a genuine issue with your order, we will make every reasonable effort to resolve it promptly and fairly.